Refund and Returns Policy

Shipping, Return, and Refund Policy

Shipping Policy

At Team Gosh, we are committed to providing you with a pleasant shopping experience. We offer free shipping on all orders, with an estimated delivery time of 5 to 15 business days.

Shipping is free on all orders, with no minimum purchase required.

Please note that delivery times may vary depending on the destination and weather conditions. We will notify you in the event of a significant delay in the delivery of your order.

Return Policy

We hope you will be happy with your purchase.

However, if you are not completely satisfied, you can return your product under certain conditions:

Returns are accepted within 45 days of the date you received your order.

Products must be unused, in their original packaging, and with all accessories.

To initiate a return, please fill out the contact form available on our website and provide us with your order details.

Return shipping is free under the conditions mentioned above. If the return conditions are not met, return shipping fees may apply.

Refund Policy

Refunds are only possible in the following cases:

• Product damaged or broken upon receipt.
• Order error (incorrect product received).

To request a refund, you must:

• Contact our customer service at info@team-gosh.com within 7 days of receiving your order.
• Provide proof of the product’s condition (photos or videos).

Refunds will be issued via the same payment method used for the purchase.

Please note that refund processing can take up to 14 business days after your request is approved.

Contact

For any questions regarding our shipping, return, or refund policy, please feel free to contact us:

• Email: info@team-gosh.com
• Phone: +33 4 80 95 98 35
• Address: 15, IMPASSE DES EPINGUY – 74100 VETRAZ-MONTHOUX, France